Get found · HOP’s CommUNITY

Make it easier for happy customers to share their experience.

Review requests, monitoring, and thoughtful response support that help your business show up with care.

Packages from $149/month

Launch pricing · Defined scope

Choose the help you need.

We confirm your tools, priorities, access, and timing before accepting the work.

Reputation Pro

$249/month

  • Approved automated review requests
  • Review monitoring
  • Drafted review responses
  • Monthly summary
Ask about Reputation Pro

Elite Reputation

$399/month

  • Multi-platform monitoring
  • Review response support
  • Review-request campaigns
  • Monthly strategy recommendations
Ask about Elite Reputation

Prices cover the defined service work. Paid software, subscriptions, hosting, advertising, and messaging charges are separate where applicable. Additional scope is quoted before work begins.

Get ready

What we’ll need from you.

  • Your business profile links
  • Your customer follow-up process and approved contact list
  • Your brand voice and response-approval preferences

Know the scope

Clear limits. No surprises.

  • Platforms, locations, review volume, and request limits are agreed before starting.
  • Software and messaging costs are separate.
  • Reviews must reflect real customer experiences. We do not buy reviews or guarantee ratings, removals, or rankings.

Before we get started.

Can you remove a negative review?

We can discuss response options and platform reporting for reviews that appear to violate its rules. The platform decides whether to remove them.

Who approves responses?

You do, through the agreed process. Sensitive or complicated situations go back to your business.

How do payment and approval work?

We confirm scope, timing, costs, and access in writing. Payment is due before work begins; recurring fees are paid before each service month. Extra work is agreed separately. You approve content and important changes before they go live.

Let’s put your next step in motion

Let’s find the right fit.

Tell Carla what you’re working on. We’ll confirm the scope and costs before you commit.

Request service details